All bookings are refundable up to 4 weeks prior to the event date. If a refund is requested more than 55 days after purchase date, the full amount will be refunded less a 5% Administration Charge.
Up to 2 weeks prior to the event, you may, if you are unable to attend a course/tasting, send a substitute, or receive a refund voucher that may be used for payment against another course/tasting.
Within 2 weeks of the event, you may, if you are unable to attend a course, send a substitute. No refunds will be provided.
If you do not attend a booked course or event, no refund will apply except under exceptional circumstances, at the discretion of RS Wine Academy.
Gift vouchers are non-refundable.
We reserve the right to cancel or reschedule any course or event.
For Corporate & Private Tastings a deposit of 50% is payable 30 days prior to Tasting date.
We reserve the right to ask any person to leave any event if their behaviour is deemed unacceptable or disruptive to others.